Oklahoma Banks

Building a great banking relationship is the greatest service a bank can provide to its customers.

Here is Our Award Winner

Pictured left to right is…

And, the 2018 ESQY Award Goes to…

The 2018 ESQY for Oklahoma banks goes to:

  • BancFirst in Oklahoma City.
  • Arvest Bank in Tulsa.

BancFirst won the 2018 ESQY for Oklahoma City because of their 100% accuracy. They also scored highest in promptness or how fast transactions were handled either in the lobby or in the drive-thru.

In Tulsa, Arvest Bank had the highest score in promptness, 100% of their customers also reported being thanked for their business.

 

Oklahoma City Rankings

#1. BancFirst

  • Accuracy 100% 100%
  • Overall Satisfaction 95% 95%
  • Promptness 97.2% 97.2%
  • Thanked for Your Business 91.7% 91.7%
  • Professionalism 90.8% 90.8%
  • Addressed by Name 91.1% 91.1%

#2. MidFirst Bank

  • Accuracy 96% 96%
  • Overall Satisfaction 92% 92%
  • Promptness 95.4% 95.4%
  • Thanked for Your Business 86.0% 86.0%
  • Professionalism 90.5% 90.5%
  • Addressed by Name 89.7% 89.7%

#3. Chase Bank

  • Accuracy 95.4% 95.4%
  • Overall Satisfaction 91.4% 91.4%
  • Promptness 93.8% 93.8%
  • Thanked for Your Business 84.9% 84.9%
  • Professionalism 91% 91%
  • Addressed by Name 84.6% 84.6%

#4. Arvest Bank

  • Accuracy 95.4% 95.4%
  • Overall Satisfaction 90.6% 90.6%
  • Promptness 91.2% 91.2%
  • Thanked for Your Business 95.3% 95.3%
  • Professionalism 90.2% 90.2%
  • Addressed by Name 79.1% 79.1%

#5. Bank of Oklahoma

  • Accuracy 93.6% 93.6%
  • Overall Satisfaction 92.2% 92.2%
  • Promptness 90.4% 90.4%
  • Thanked for Your Business 96.8% 96.8%
  • Professionalism 93.6% 93.6%
  • Addressed by Name 80.6% 80.6%

#6. Bank of America

  • Accuracy 90% 90%
  • Overall Satisfaction 88.8% 88.8%
  • Promptness 90% 90%
  • Thanked for Your Business 93.8% 93.8%
  • Professionalism 85% 85%
  • Addressed by Name 81.3% 81.3%

Tulsa Rankings

#1. Arvest Bank
  • Accuracy 89% 89%
  • Overall Satisfaction 95.2% 95.2%
  • Promptness 93% 93%
  • Thanked for Your Business 97% 97%
  • Professionalism 95.2% 95.2%
  • Addressed by Name 82.4% 82.4%
#2. Bank of Oklahoma
  • Addressed by Name 92.6% 92.6%
  • Overall Satisfaction 95.8% 95.8%
  • Promptness 87.4% 87.4%
  • Thanked for Your Business 94.7% 94.7%
  • Professionalism 96.8% 96.8%
  • Addressed by Name 73.7% 73.7%
#3. Chase Bank

  • Accuracy 91.8% 91.8%
  • Overall Satisfaction 92.8% 92.8%
  • Promptness 92.8% 92.8%
  • Thanked for Your Business 95.5% 95.5%
  • Professionalism 92.8% 92.8%
  • Addressed by Name 72.7% 72.7%
#4. BancFirst

  • Accuracy 95.8% 95.8%
  • Overall Satisfaction 90% 90%
  • Promptness 91.6% 91.6%
  • Thanked for Your Business 91.7% 91.7%
  • Professionalism 90.8% 90.8%
  • Addressed by Name 79.2% 79.2%
#5. MidFirst Bank

  • Accuracy 91% 91%
  • Overall Satisfaction 91% 91%
  • Promptness 92% 92%
  • Thanked for Your Business 88% 88%
  • Professionalism 93% 93%
  • Addressed by Name 90% 90%
#6. Bank of America

  • Accuracy 91.6% 91.6%
  • Overall Satisfaction 87.4% 87.4%
  • Promptness 83.2% 83.2%
  • Thanked for Your Business 89.5% 89.5%
  • Professionalism 89.4% 89.4%
  • Addressed by Name 91.6% 91.6%